Contact

Main Office - Center City, Philadelphia

U.S. Postal Service Mail:
Sb1 Federal Credit Union
PO Box 7480
Phila PA 19101-7480

Phone: 800.806.9465
Fax: 800.705.9069
Email: mail@sb1fcu.org

Express Mail &/or Deliveries:
Sb1 Federal Credit Union
1500 Spring Garden Street
Suite 500
Philadelphia, PA  19130-4490

Lobby Hours:
Monday - Friday 9:00 AM - 4:00 PM EST
Call Center Hours:
Monday - Friday: 8:30 AM - 8:00 PM
Saturday: 9:00 AM - 3:00 PM

VIEW OUR OTHER LOCATIONS


Traveling or using your card abroad?

Be sure to contact Sb1 so we may note your account while you are traveling or transacting in another country.

This will allow you to use your Sb1 debit  and credit cards without interruption.

Please understand that certain transactions, whether via the internet or otherwise, may be blocked in the interests of fraud prevention.

If you have any questions about the processing of a transaction, please contact member services at 800-806-9465.



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Secure Messaging:

Available through eBanking, this secure e-mail service is available whenever you need to send sensitive personal account information or documents. To access the service you need to be registered for and logged in to eBanking. Once logged on, click on menu, then messages.

 


 

Questions or comments?

Your questions and comments are important to us. Please complete the form below and a Credit Union Representative will be in touch with you shortly. Red text indicates a required field.

Please do not use this contact form to send sensitive information.  Please use the Messages in eBanking to send all sensitive information through the secured channel.

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